{"id":554,"date":"2026-07-07T12:52:30","date_gmt":"2026-07-07T12:52:30","guid":{"rendered":"https:\/\/qiqibobobo.com\/?page_id=554"},"modified":"2026-07-08T07:55:57","modified_gmt":"2026-07-08T07:55:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/qiqibobobo.com\/zh\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"554\" class=\"elementor elementor-554\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ecde6 e-flex e-con-boxed e-con e-parent\" data-id=\"c5ecde6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83cc96e elementor-widget elementor-widget-html\" data-id=\"83cc96e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"qb-faq-page\">\r\n  <style>\r\n    @import 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<\/div>\r\n\r\n    <div class=\"qb-faq-card\">\r\n      <div class=\"qb-faq-group\">\r\n        <p class=\"qb-faq-kicker\">Orders<\/p>\r\n        <h2>Shopping With qiqibobobo<\/h2>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>How do I place an order?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Choose the jewelry you love, select any available options, add it to your cart,\r\n              and complete checkout with your shipping and payment information.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Can I change or cancel my order after placing it?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Please contact us as soon as possible. If your order has not been processed,\r\n              packed, or shipped, we will try to help. Once an order has shipped, changes or\r\n              cancellations may no longer be possible.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Will I receive an order confirmation?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Yes. After your order is placed successfully, you should receive an order\r\n              confirmation email. Please check your spam or promotions folder if you do not see it.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <div class=\"qb-faq-group\">\r\n        <p class=\"qb-faq-kicker\">Shipping<\/p>\r\n        <h2>Delivery and Tracking<\/h2>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>How long does order processing take?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Orders are usually processed within 1 to 3 business days after payment is confirmed.\r\n              Processing may take longer during holidays, launches, or promotional periods.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>How can I track my order?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Once your order ships, we will send a shipping confirmation email with tracking\r\n              information when available. Tracking updates may take some time to appear after the\r\n              label is created.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Do you ship internationally?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Available shipping destinations are shown at checkout. International customers may be\r\n              responsible for customs duties, import taxes, or local fees required by their country\r\n              or region.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <div class=\"qb-faq-group\">\r\n        <p class=\"qb-faq-kicker\">Returns<\/p>\r\n        <h2>Refunds and Exchanges<\/h2>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>What is your return policy?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Eligible items may be returned within 30 days after delivery. Items must be unused,\r\n              unworn, clean, and returned with original packaging and included accessories.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Are earrings returnable?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              For hygiene reasons, earrings and pierced jewelry may not be returnable unless the\r\n              item arrived damaged, defective, or incorrect. Please review our Refund and Returns\r\n              Policy before sending any item back.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>When will I receive my refund?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              After we receive and inspect your returned item, approved refunds are issued to the\r\n              original payment method. It may take 5 to 10 business days for the refund to appear,\r\n              depending on your bank or payment provider.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <div class=\"qb-faq-group\">\r\n        <p class=\"qb-faq-kicker\">Jewelry Care<\/p>\r\n        <h2>Materials and Care<\/h2>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>How should I care for my jewelry?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Keep jewelry away from water, perfume, cosmetics, lotion, and cleaning chemicals.\r\n              Store each piece separately in a dry place and gently wipe it with a soft cloth after wear.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Can I wear my jewelry while showering or swimming?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              We recommend removing jewelry before showering, swimming, exercising, or sleeping.\r\n              Moisture, sweat, chlorine, and chemicals may affect shine, plating, stones, or finish over time.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>Will the color or shine change over time?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Jewelry may naturally show signs of wear depending on use, storage, skin chemistry,\r\n              and exposure to moisture or chemicals. Proper care helps preserve its appearance longer.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n      <\/div>\r\n\r\n      <div class=\"qb-faq-group\">\r\n        <p class=\"qb-faq-kicker\">Support<\/p>\r\n        <h2>Payments and Customer Service<\/h2>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>What payment methods do you accept?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Available payment methods are shown at checkout. All payments must be completed through\r\n              the secure checkout options provided on our website.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>What should I do if I received a damaged or incorrect item?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              Please contact us within 7 days of delivery with your order number and clear photos of\r\n              the item, packaging, and shipping label. We will review the issue and help with a suitable solution.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n\r\n        <details class=\"qb-faq-item\">\r\n          <summary>How can I contact qiqibobobo?<\/summary>\r\n          <div class=\"qb-faq-answer\">\r\n            <p>\r\n              You can contact us by email at\r\n              <a href=\"mailto:contact@qiqibobobo.com\">contact@qiqibobobo.com<\/a>.\r\n              Please include your order number if your message is about an existing order.\r\n            <\/p>\r\n          <\/div>\r\n        <\/details>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>qiqibobobo Frequently Asked Questions Find answers to common questions about qiqibobobo orders, shipping, returns, jewelry care, payments, and account support. Orders Shopping With qiqibobobo How do I place an order? Choose the jewelry you love, select any available options, add it to your cart, and complete checkout with your shipping and payment information. Can I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-554","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/pages\/554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/comments?post=554"}],"version-history":[{"count":10,"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/pages\/554\/revisions"}],"predecessor-version":[{"id":626,"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/pages\/554\/revisions\/626"}],"wp:attachment":[{"href":"https:\/\/qiqibobobo.com\/zh\/wp-json\/wp\/v2\/media?parent=554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}