Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website:

• Contact information, such as your name, email address, phone number, billing address, and shipping address.
• Order information, including purchased items, order history, delivery details, and customer service records.
• Payment-related information needed to process transactions. Payment details are handled by secure payment providers and are not stored by us in full.
• Account information, if you create an account on our website.
• Technical information, such as your IP address, browser type, device information, pages visited, and cookie data.
• Messages or content you send to us through forms, email, reviews, or customer support channels.

2. How We Use Your Information

We use your information to operate our store and provide a better shopping experience, including to:

• Process, confirm, ship, and deliver your orders.
• Provide customer support and respond to your questions.
• Send order updates, delivery notices, and service-related messages.
• Improve our website, products, services, and shopping experience.
• Prevent fraud, unauthorized transactions, and security issues.
• Send marketing emails or promotions if you choose to receive them.
• Comply with legal, tax, accounting, and regulatory obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember your preferences, keep items in your cart, improve site performance, understand visitor behavior, and support advertising or analytics features.

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not work properly if cookies are disabled.

4. How We Share Information

We may share information with trusted third parties only when needed to run our business, such as:

• Payment processors that securely handle transactions.
• Shipping carriers and fulfillment partners that deliver your orders.
• Website hosting, security, analytics, and technical service providers.
• Email or marketing service providers, if you subscribe to communications.
• Legal authorities when required by law or necessary to protect our rights.

We do not sell your personal information in exchange for money. If privacy laws in your location define certain advertising or analytics activity as a “sale” or “sharing,” you may have the right to opt out.

5. Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

6. Security

We use reasonable technical and organizational measures to help protect your personal information. However, no website, payment system, or method of online transmission can be guaranteed to be completely secure.

7. Your Privacy Choices

Depending on your location, you may have rights to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain uses of your information.
• Opt out of marketing emails by using the unsubscribe link in our emails.
• Request information about how your personal information is shared.

To make a privacy request, please contact us at contact@qiqibobobo.com.

8. International Visitors

If you visit our website from outside the country where our store or service providers operate, your information may be transferred, stored, or processed in another location. By using our website, you understand that privacy laws may differ from those in your country or region.

9. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

qiqibobobo
Email: contact@qiqibobobo.com